Due to immense loss in revenue erupted with throat cut competition as newer entrants started the price war with luring tariffs so now Telecom operators are seeking for some alternate ways of revenue to overcome the loss. In this process Airtel, Aircel, Idea, Vodafone and some other operators start charging for calls made to customer call which was however free by now. In some countries its already been charged but in india its completely new. All private GSM operators( COAI & AUSPI ) got the consent from TRAI to charge such calling. Yet its not started uniformly. In M.P., Kerala, Kolkata, Karnataka and West Bengal has started this whereas Idea in Maharastra, Kerala and Mumbai. Though calling rates are mere 50 paisa per 3 minutes but considering the rate of calls made to customer care its posses a great revenue model for telecom operators. So if you are still enjoying the free calls to Customer Care or troubling to Customer Care guy is your favorite pastime then get ready to be charged and to feel boredom in coming days.
